![]() Things like booking meetings, making voice and video calls, signing up for webinars, viewing all sorts of different content that you might want to showcase. Apps help people get things done right there in the messenger, without having to go off to another tool. Last week we launched our public app store where you can get over 100 apps for Intercom. Earlier this year we launched a brand new messenger for business with apps deeply integrated into the experience.Īpps help people get things done right there in the messenger This is also happening in business, and for the same reasons – messengers are faster, more powerful, they’re much richer, and more personal than the existing older channels like email. Messengers, as we all know, have become by far the dominant way people interact in their personal life. This messenger will replace the tools they use today like email and forms. Here at Intercom we believe that the future is one where all businesses will have a messenger on their website and their app. Paul: First, though, we wanted to set the scene a little because what we’re launching is a little different from the older, default status quo tools that people historically use. It’s powered by Operator, our bot technology, and if your business has a website, this is definitely going to help you grow your customer base and make your sales, marketing, and support teams more efficient and hopefully a little bit happier as well. Will: Yes, so today we’re launching Custom Bots. We’ve built a new product that automatically increases qualified leads for your sales team, accelerating your sales process, and therefore maximizing the efficiency of your sales and your marketing team. We are solving a real problem almost every business has, and that is growing your business faster by turning more of your website visitors into great paying customers. We have a big launch for you today and we’re excited to share it with you. Will: Hey I’m Will and I’m a sales manager here at Intercom. Paul: Hey everybody, I’m Paul and I run our product team here at Intercom. Combined with all the new apps in our Intercom App Store, these Custom Bots will make sure that both you and your customers get exactly the right outcome.Ībove is a recording of the launch event we held to announce and explain Custom Bots, and below is a transcript of the video, lightly edited for clarity. Powered by our Operator bot, these bots open up incredible new opportunities for helping you to turn your website visitors into paying customers. These bots a part of our conversational marketing solution, which enables you to generate high-quality leads through chat on your website. This week we launched Custom Bots, a powerful new way to build completely customizable chatbots that work right in the Intercom Messenger. ![]()
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